Lots of businesses are using WhatsApp’s Business platform to help them communicate with their customers because it facilitates easy and fast interaction and gives them access to a large audience of WhatsApp users. The smaller and local businesses start with the basic, regular WhatsApp Business account they create with a WhatsApp Business App. However, there will come a time in such a business’ life when it will need to take a step forward, toward faster growth. In the sense of …